You can request a quote through our website by submitting your trip details, or by speaking directly with a booking agent. Please include your travel date, pickup and drop-off locations, number of passengers, trip duration, and preferred vehicle type so we can provide accurate pricing and availability. For faster service, feel free to call us directly

We recommend booking as early as possible. Our busiest seasons are from February to June, and then September to mid-November. Saturdays and Sundays are the busiest days, especially Fridays, which are peak across all seasons. For trips between February and June, many clients begin booking as early as August the year before. For trips between September and November, bookings typically start around February or March. By the time summer arrives, these fall dates often sell out quickly, especially with sports and college events announced.

Once you receive your quote and are ready to proceed, you can make your reservation by clicking "Book Now" in your quote email or by signing the paperwork, depending on your organization’s process. Once you confirm, we reserve the bus and send you a confirmation email. At that point, the reservation is held, and you will finalize payment based on the payment terms we’ve arranged. If your payment terms differ from our standard terms and conditions, we will outline them specifically.

Yes. However, all changes must be submitted in writing and are not valid until you receive written confirmation from us. Changes requested close to departure, or major itinerary changes, may result in additional costs or restrictions. Contact your booking agent as soon as possible to discuss adjustments. Additional fees or price changes may apply depending on the modification.

Your transportation is considered secured only after you receive written confirmation from our team confirming the vehicle has been assigned to your trip. Until written confirmation is issued, availability is not guaranteed.

Your quote number will serve as your reservation number once you make the reservation. Each quote is assigned a unique number, and that number stays as your booking reference. Even if you don’t finalize the booking, it remains the same as your charter number once the reservation is completed.

If you notice a mistake, contact your booking agent as soon as possible. We will make every effort to correct the details before the trip. Please note that if the change affects time or mileage, it may increase the charter cost, and we will notify you of any adjustments before proceeding.

If your passenger count changes, contact your booking agent as soon as possible. Depending on availability, we may adjust your vehicle or provide a revised quote to match the new group size.

Multi-day trips require additional coordination such as driver hours, hotel accommodations, routing, and scheduling compliance. Contact your booking agent to plan your itinerary and receive a custom quote.

Each trip is unique, as costs depend on mileage, duration, vehicle type, and other logistics. This customization allows us to provide the most accurate pricing, so we generate a personalized quote for every request.

Your quote includes the vehicle, a professional driver, fuel, tolls, and driver gratuity, all based on the specific itinerary you provide. If your itinerary changes after the quote, we will adjust the pricing accordingly.

For custom or specialized itineraries, please provide us with as much detail as possible about your route and needs. Contact your booking agent, and we’ll create a tailored quote based on your unique trip requirements.

Yes, you can request a specific driver, but we do not guarantee it under any circumstances. If a driver becomes sick or if the previous trip is delayed, we must swap drivers to comply with Department of Labor and Department of Transportation laws. Therefore, we strongly advise customers not to rely on a specific driver, as circumstances beyond our control may require a last-minute substitution.

All changes and cancellations must be done in writing; we cannot accept them over the phone. Keep in mind that fees or restrictions may apply based on how close to the departure date you request the change and the size of the adjustment. Please check your terms and conditions for full details, and be sure to email your booking agent as soon as possible.

For multi-day charters, please contact your booking agent directly. We’ll work with you to schedule each day, confirm details, and provide a customized quote for the entire duration.